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Behavioral Health Interventions of Greater St. Louis

"Come talk to Us"

Operations Manager-(Intern)



We're Looking to fill the Position of

Operations Manager-Intern
Title: Operations Manager-PRACTICUM STUDENT

Reports to: Clinical Supervisor



Position Overview

Behavioral Health Interventions of Greater St. Louis is seeking an energetic, diligent, self-motivated and articulate team player to join its team as a Operations Manager PRACTICUM STUDENT. This position offers the opportunity to participate in a broad range of program operations as part of a professional, team-oriented organization.

The operations manager in a nonprofit organization is responsible for the day-to-day departmental support operations of the organization. which includes, but is not limited to overseeing administrative staff, developing and implementing operational procedures and processes of such functions, and ensuring the smooth implementation of the organizations overall functional support systems. Operations managers also support operational leadership in each department, such as finance, IT, human resources, food services, building care and maintanence, accounting, clerical services and other componets of departmental supports.
The Operations Manager Practicum Student reports directly to the Operations Manager The Operations Manager-PRACTICUM STUDENT will play a supportive-on role in the organization 's day-to-day administration, working in close partnership with the organization's executive director and and the rest of the administrative team to carry out and manage the billing functions of the organization 's activities to ensure effectiveness and efficiency.

The role involves direct involvement in the administrative oversight of processes at such pertains to the organization's, compliance and navigation of counseling and therapy practices which includes, but is not limited to ; serving as a technical and professional resource to the organization and with executive director oversight responsibility for billing operations of the organization including but not limited to the engagement of state, federal, and other program licensing/certification compliance,and communications related to therapy and counseling practices.

Applicants who have previous nonprofit operations and/or for profit operations experience as a practitioner as it regards direct-program/facility, multi-program administration, and communications experience are preferred. A solid understanding of counseling therapies and related tasks and strategies is a requirement.
The position will begin mid-summer 2022 to assist the organization ' s president/CEO with specific tasks, which include creating/updating the billing administration portion of employee manuals and handbooks, event planning,transition correspondence, publication management and special projects related to Counseling, Therapy, and other related responsibilities. Details of responsibilites to be further defined upon hire. In 2022 and beyond, the role will be expanded as described. This position reports to the executive director.




Scope of Responsibilities



Program-Related


  • Develop working knowledge of the history and tradition of the foundation.

  • Assist the executive director in examining, developing, implementing, documenting and communicating the goals, priorities and values of the foundation.

  • Serve as a liaison between the foundation and grant seekers, responding to inquiries as needed.

  • Review and assess letters of intent and grant proposals.

  • Research applicant organizations, compile information specific to grant proposals, collect background information.

  • Research and investigate nonprofits based on priorities of the foundation.

  • Conduct site visits: research, schedule, prepare, document/report.

  • Attend community events and luncheons, as applicable.

  • Participate in internal team review of grant applications/proposals.

  • Prepare and present written proposal summaries, analyses and recommendations for the executive director and the board of directors.

  • Oversee the development and preparation of grant docket materials.

  • Participate in the development and implementation of an evaluation program for grants
    • .
  • Develop working knowledge of Gifts database, understand its applications.

  • Participate in philanthropic networks. Stay abreast and monitor trends in the nonprofit and foundation, & Government funding arenas.

  • Identify and undertake professional development and training.



    Administration & Finance



  • Draft budget for annual expenditures in consultation with executive director; assist with preparation of foundation’s entire annual budget.

  • Maintain updated versions of corporate documents as required by law (for example,board meeting minutes, organization's bylaws)and communicate with executive director to ensure quality assurence.

  • Ensure the maintenance of appropriate financial records and preparation of required financial reports.

  • Work with executive director to reconcile foundation expenditures between internal QuickBooks accounting software and bank statements.

  • Work with executive director and bookkeeper/accountant for timely preparation of tax return and related reports.

  • Ensure that the foundation is efficiently organized to comply with human resource processes and requirements, in accordance with legal and internal policies.

  • Aid in the formation and implementation of standard operating procedures and personnel policies; taking into account state and federal changes in personnel administration and payroll taxation.

  • Assist with administration of benefit programs including preparation and maintenance of associated records and reports.

  • Maintain personnel job descriptions, employee handbooks/manuals and employment policies.

  • Oversee updating of public foundation records at online locations (i.e., field/sector surveys and questionnaires, foundation directories).

    • Other



  • Provide supervision, support, coaching and training for junior-level staff in conjunction with executive director.

  • Manage and support organization's events and program activities (i.e., board meetings, educational sessions, receptions, etc.) as required.

  • Assist with special projects managed by the executive director.

  • Provide coverage and back up for other administrative tasks and grants administration, as needed.


    • Skills and Qualifications



  • Master’s degree and 5-7 years of relevant experience.

  • Experience in business administration, grantmaking, program/project management,preferably in a non-profit or philanthropic foundation setting
    • .
  • Knowledge of best practices, and legal, accounting and regulatory requirements for grantmaking;understanding of IRS regulations regarding public Charities and other non-profits.

  • Proficiency in Microsoft Office Suite, QuickBooks accounting software and familiarity with MicroEdge GIFTS grants database management system, including preparation of data displays and reports.


  • Excellent verbal and written communication skills, strong customer-service orientation, outstanding negotiation skills, professional composure under pressure.

  • Superior attention to detail

  • excellent organizational, time-management and project management skills

  • Ability to prioritize, multi-task and work independently

  • Ability to collaborate as a member of a team.

  • Strong judgment, analytic reasoning, critical thinking and problem solving skills.

  • Impeccable, integrity and trustworthiness, with an ability to handle sensitive information effectively and confidentially
    • .

  • Professional and emotional maturity that demonstrates warmth, dependability, responsiveness, initiative, flexibility, knowledge, credibility and a good sense of humor.


  • Ability to work well with diverse colleagues with varied personalities and work styles.


  • Ability to interact effectively and maintain positive working relationships with vendors, grant seekers, grantees, board and staff.


  • Flexibility in approach and willingness to adapt when necessary.



  • This description should not be construed to contain every function or responsibility that may be required to be performed in this job; others may be assigned.


    • Salary and Application Information



    Salary range is $42,000-$50,000 FTE, depending on qualifications and experience. Excellent benefits include health, dental and 401(k) retirement plan. Position begins as soon as possible.